Systemisation of Business
Systemisation of Business – Getting it Right the First Time, Every Time
Every profitable business involves people performing different activities efficiently to achieve certain outcomes that contribute to the overall profit objectives. As we all know, activities vary from business to business due to the culture of the markets they serve or in some cases the culture of the owners or management.
To produce predictable and measurable outcomes, however, it is imperative to systemise these activities. Systemisation looks at the everyday activities of the business and turning them into efficient predictable and measureable processes that can be followed by anyone who is trained in their implementation.
We work to identify the key processes of the business, determine how these processes relate to one another and document the processes for others to follow, assigning clear lines of responsibility and appropriate measures of accountability.
Systemisation has the following benefits:
- Your profits will increase because you maximise productivity and efficiency
- Your time will free up as the business becomes less dependent on you
- You will consistently deliver your competitive advantage as this reflects in better customer service, product delivery and sometimes pricing
- It will be easier to transition new staff into the business as your systems are more user friendly to newcomers and are transparent as to how they contribute to the business overall
- Your business will significantly increase in value as new or prospective purchasers want to see systems that are well managed and can be still undertaken long after you have moved on to other pursuits.
